Author
As Service Operations Manager at The Missing Link, I lead our technical escalation team to resolve complex issues and deliver lasting value to our clients. With over 15 years of experience across Europe and Australia, I bring a strong technical foundation and a people-first approach to leadership. I'm passionate about mentoring my team, improving internal systems, and driving service excellence. Outside of work, I’m often out camping with my wife and dog—or flying my drone over the Hunter Valley.
No one wants to be at the receiving end of a cyber security breach. As businesses and organisations migrate their operations and data to the cloud,... Read more
As businesses rely on technology more and more, the "if it's not broke, don't fix it" mantra is becoming obsolete. Read more
