Managed Network.

Empowering Australian businesses with secure, scalable, and efficient network solutions.


Why do you need a Managed Network?

At The Missing Link, we understand the challenges of modern network architectures and increasing compliance demands. Networking skills are often highly specialised, and many IT teams may lack the depth of expertise required to manage complex networks effectively. 

Our Managed Network services bridge this gap by ensuring that your network is secure, scalable, and tailored to support multi-cloud environments and hybrid working models. We offer a range of technical features and support options, including:

  • Security: From VPN support to SSL certificate management and vulnerability mitigation.
  • Advanced monitoring: Regular log analysis, device lifecycle management, and High Availability (HA) cluster status monitoring.
  • Network performance: WAN link availability and advanced monitoring platforms for optimal network performance.

Want to chat? 

Get in touch with us today to discover how we can help transform your network infrastructure.

Why choose The Missing Link to manage your network?

Proven customer satisfaction

We consistently achieve a Customer Satisfaction (CSAT) score of over 97%, reflecting our commitment to excellent service.

Local support and expertise

Our team is based in Australia and includes experts with over 23+ years of experience in IT Consulting and Managed Services.

Security-first mindset

We are a highly regarded Managed Services provider for cyber security in Australia and respond to Priority 1 incidents within 30 minutes.

What are the benefits of using a Managed Network provider?

We have different service plans available. Get in touch to find out which one is the best for you.

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  • Scalability and modernisation: Access to the latest technologies and devices, ensuring your network grows with your business.

  • Expertise and skill gap coverage: Our certified networking experts, holding CCNA, CCNP-RS, CCIE, and CSE certifications, deliver industry-leading, secure, and scalable networking solutions tailored to enhance your IT infrastructure.
  • Cost efficiency: Managed services help control costs through optimised ISP services, hardware leases, and predictable monthly pricing.
  • Simplified management and service levels: A single point of contact for support, reporting and upgrades, ensuring consistent services and adherence to SLAs.
  • Enhanced security and compliance: We design and manage networks in line with compliance requirements, constantly addressing new security threats.

Perfect partner experience

“We engaged The Missing Link to support us in establishing a solid security, infrastructure and support posture which was needed to enable our expansion plans. The direct approach The Missing Link had around the delivery of these services was impressive”.

Tyler Mason | IT Manager, El Jannah

"Since partnering with The Missing Link, I've been able to focus on the big picture of managing our company's IT strategy, rather than getting bogged down in the day-to-day details. Their team has been extremely accommodating and flexible, which has made my job much easier." 

Simon Richardson | IT Manager, SLE Worldwide & Pacific Underwriting Corporation

"Engaging The Missing Link provides me with peace of mind – I know that if our staff follow the right procedures, they’ll get the right advice, and our IT systems will be well maintained and secure. They offer prompt support – the tickets we submit for work required are turned around quickly, and if the odd problem pops up that can’t be resolved quickly, they let me know and provide regular updates."

Brian Chalmers | Financial Controller, Australian Sailing

Frequently asked questions