AI & Automation

Transform the way you work with AI-powered solutions.

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AI is transforming the way businesses operate, but making it work in your organisation requires more than just new tools. The Missing Link helps business leaders answer the critical questions:

  • How can AI give us a competitive edge and align with our business goals?
  • What problems can AI solve for us?
  • Which AI solutions are the best fit for our organisation?
  • How do we integrate, scale, and secure AI in our organisation?
  • How do we ensure AI is used responsibly?

 



Studies show that businesses using AI see up to 40% productivity gains (McKinsey, 2023) and 30% less manual work (Accenture, 2022). We help you achieve these benefits effectively.

 

Our AI & Automation services

AI Strategy & Planning

 

We'll help you define clear goals and create a practical roadmap.

Includes:

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AI Training & Adoption

 

Hands-on training to get your team confidently using AI tools everyday.

Includes:

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AI-Powered Automation

 

Build automated workflows that boost productivity and reduce repetitive tasks.

Includes:

  • AI-Powered Automation
  • AI Solution Development




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The technology we use
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What are the benefits of AI & Automation?

Increased productivity

Our programs ensure employees effectively integrate AI into daily tasks, leading to streamlined workflows.

Reduced costs

By automating repetitive and manual tasks, businesses can significantly reduce operational costs.

Enhanced decision-making

Our services empower businesses to make faster, data-backed decisions with greater accuracy.

Improved communications

AI improves communication by reducing errors, streamlining information, and ensuring clarity.

Scalable integration

Businesses can scale AI adoption across teams, ensuring long-term flexibility and sustainable business transformation.

Why The Missing Link? 

The Missing Link helps businesses:

  • Identify where AI can add the most value.
  • Develop a clear implementation plan.
  • Train employees to use AI effectively.
  • Build AI-powered automated workflows.

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Frequently asked questions

  • What is AI and automation, and how can it benefit my business?

    Artificial Intelligence (AI) refers to the simulation of human intelligence in machines. It enables systems to analyse data, learn from patterns, and make decisions with minimal human intervention. AI capabilities, including machine learning and generative AI models, enhance decision-making, increase productivity, and reduce costs by providing insights, automating tasks, and optimising operations.

    Automation involves using technology to perform repetitive tasks without human input. While AI can power automation, not all automation relies on AI. AI-driven automation solutions focus on streamlining workflows, improving accuracy, and optimising resource allocation, helping businesses reduce manual effort and operate more efficiently.

  • How do I know if my business is ready for AI adoption?

    Our AI services include an AI readiness consultation to evaluate your organisation’s processes, data infrastructure, and AI expertise. We assess key areas to determine the best AI integration approach, ensuring a smooth transition. Whether you're exploring automation or scaling generative AI solutions, we provide tailored recommendations to maximise efficiency and business impact. 

  • What industries benefit from AI and automation?

    AI and automation enhance efficiency across financial services, legal and professional services, healthcare, education, technology, retail, and more. Businesses in these industries use AI models and machine learning to improve workflows, enhance customer experiences, and drive data-driven decision-making. This leads to increased productivity, reduced costs, and a competitive advantage in their respective markets. 

  • What AI tools do you specialise in?

    We specialise in UiPath, Microsoft 365 Copilot, ChatGPT, Power Automate, Copilot Studio, and other advanced AI services. These tools enable businesses to automate tasks, streamline operations, and leverage AI capabilities for smarter decision-making. Our expertise ensures seamless AI implementation, helping organisations maximise efficiency, productivity, and business success. 

  • Do you offer customised AI training for businesses?

    Yes, we provide custom instructor-led training tailored to your business needs. Our training equips employees with practical AI capabilities, ensuring they can effectively use AI tools like generative AI models. We focus on real-world applications, helping teams confidently adopt AI-driven automation and maximise its impact. 

  • How can AI-powered automation improve my team's productivity?

    AI-powered automation, driven by machine learning and AI models, eliminates repetitive tasks, reducing processing times by up to 60% and lowering operational costs by 25%. This allows employees to focus on strategic initiatives and high-value work. By improving efficiency and accuracy, AI solutions help businesses optimise workflows, boost collaboration, and achieve better overall performance. 

  • How can I get started with AI for my business?

    Getting started is easy—book a consultation with our AI experts. We’ll assess your needs, recommend AI solutions, and develop a customised strategy or training plan. Whether you're new to AI or looking to expand into generative AI, we’re here to provide expert guidance.