Cloud Services.

The Missing Link can customise a cloud solution to take your business into the future with flexibility, reliability, performance and security

Wherever, Whenever. Share. Collaborate. Inform.

SmartCLOUD

You need Smart, not complicated. Check out our practical, approachable private cloud service built with tender loving care for growing businesses.

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Public Cloud

Take advantage of external cloud infrastructure in a multi-tenant environment, and only pay for what you use.

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Private Cloud

Your single-tenant cloud environment will ensure you're equipped to meet unpredictable demands with speed, security, flexibility and disaster recovery.

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Hybrid Cloud

Effectively manage both on-premise and external cloud infrastructure in one streamlined IT solution.

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Cloud is essential

For many businesses worldwide, cloud computing and a cloud strategy have become essential to meet an increasingly mobile workforce's access needs.

Cloud technology promotes collaborative workplaces by developing a flexible, cost-efficient and scalable cloud infrastructure that gives your teams access to data and programs over the internet, ensuring they can take advantage of instant, yet secure access wherever they are.

There are several cloud services solutions to choose from, and at The Missing Link, our experienced project managers and certified architects and engineers are here to advise and help you make a decision that will drive your business forward with ease. As a cloud expert, our specialists will work with you to understand your business needs and assess your existing infrastructure. Then we'll customise a cloud solution uniquely for you - whether that's a public cloud service, private or hybrid cloud-based environment.

Based on our extensive experience, we recommend the most appropriate cloud service provider for your business, choosing from market-leading partners like Microsoft Azure, and Amazon Web Service. We'll also advise on virtual machine rightsizing, networking, storage, automation and Software as a Service (SaaS) that is best suited to maximise your business growth over time.

The Missing Link's comprehensive recommendations will take into account data sovereignty, compliance and regulatory issues, as well as your organisation's risk tolerance. Our award-winning security team will ensure your cloud services and infrastructure deliver a future-ready solution that guarantees flexibility, reliability, performance and security over the long term.

Your partner in cloud

The Missing Link is an established Australian based organisation. When you partner with our team, your users will be able to access our expertise as time goes by, ensuring your cloud transformation needs are met and you maximise your investment in the cloud.

 

 

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FAQs

  • Why is cloud computing essential?

    Cloud computing has become essential for many businesses worldwide to meet an increasingly mobile workforce's access needs. It’s no surprise, really; with the growth of remote workforces, the increased adoption of BYOD policies, hot-desking and shrinking office spaces, an alternative to the traditional in-office server was inevitable. Cloud services in Australia aren’t just an optional extra in the modern workplace anymore; they’re essential.  Today, cloud services and solutions can promote collaborative workplaces by developing a flexible, cost-efficient and scalable cloud infrastructure. It gives your teams access to data and programs over the internet, ensuring they can take advantage of instant yet secure access wherever they are. Additionally, cloud solutions offer substantially more storage while taking up substantially less office space.  Cloud solutions have other implications, too. They’re a significant factor in protecting your business against threats like ransomware while also playing key roles in disaster recovery and backup recovery. Physical servers can be broken, stolen, corrupted or hacked, but utilising cloud storage can also help add an extra layer of security to your business. So today, cloud backup is an essential tool for any company that takes its business seriously. 

  • How does cloud data storage work?

    Cloud services are a type of computing service in which the service provider makes resources available to you over the internet. These resources can be used to run and store all your company's programs and data, allowing users to access their work from anywhere. This enables them to access, use and share data from wherever they are, even when they're overseas. Cloud environments are becoming increasingly important due to our mobile workforce. The trick is to decide whether you need a private cloud, public cloud or hybrid cloud solution to meet your needs. The Missing Link can assess your business needs and make a recommendation on the best cloud solution, virtual machines, networking, data storage and Software as a Service (SaaS) to create a streamlined cloud environment. We can also manage the installation of your new cloud solution and equip your team to access and optimise your cloud environment from day one.

  • What are the benefits of cloud services?

    Your cloud environment will help your business' digital transformation as it provides your team with instant yet secure access to your system from wherever they are, whenever they need it. Additionally, it is cost-effective because you only pay for the cloud services you use. Importantly, your cloud computing solution will enable your business to scale elastically by right sizing your IT resources when needed from the best geographic location. With Software as a Service (SaaS), your cloud environment gives team members access to up-to-date software when they need it. It also provides the confidence that files will always be safe as data is backed-up, easily recoverable and can be mirrored at multiple redundant sites on the cloud provider's infrastructure. The vendors that we partner with at The Missing Link (Microsoft Azure and Amazon Web Services) are aligned with our own broad set of policies, technologies and controls to protect your data, applications and infrastructure against potential threats.

  • What is QMTH?

    QMTH stands for Qualified Multitenant Hoster. The Missing Link is a Qualified Multitenant Hoster (QMTH) authorised by Microsoft to host your Windows virtual machines via Microsoft Cloud Agreement subscription or Enterprise Agreement/MPSA on dedicated or multitenant hardware. In addition, we are also authorised to host Office 365 ProPlus (including E3 and E5), Project Online Professional, and Visio Pro for Office 365 subscriptions using shared computer activation (SCA) technology.

  • What cloud services do we offer?

    At The Missing Link, we offer public, private and hybrid cloud solutions. Our certified architects and engineers will work with you to understand your existing infrastructure and your team's workplace behaviours, before recommending a cloud platform to best meet your needs today and into the future. The services and infrastructure we recommend will include the cloud vendor (e.g., Microsoft Azure and Amazon Web Services) as well as an operating system, virtual machines, and Software as a Service (SaaS) to meet your needs and budget. We are a managed cloud service provider.

  • How are cloud services delivered?

    At The Missing Link, we will work in partnership with your organisation to understand its behaviours and assess its needs today and into the future to help your cloud journey. With this understanding, we will present a recommended cloud computing service, taking into account servers, storage, data centre, networking, Software as a Service (SaaS), Platform as a Service (PaaS), automation, analytics and artificial intelligence. Working with you, our certified architects and engineers will implement the right cloud solution and either handover to your IT team or manage the cloud service for you. Typically, you will only pay for the cloud storage you use, which will lower your operating costs while providing a more efficient, secure cloud infrastructure that can be scaled as your business grows.

  • How do you choose the right cloud services for your business?

    There are many cloud solutions and cloud services providers to choose from — so how do you know which one is right for you? The most important consideration is that you don’t just have someone providing you storage — they should be a partner with you throughout the process. Here at The Missing Link, we’re some of the leading cloud service providers in Australia. Our experienced project managers, certified architects and engineers are here to advise and help you make a decision that will drive your business forward with ease. We understand that introducing a new cloud system isn’t a one-size-fits-all prospect.  Our team will recommend one of three cloud solutions, following in depth analysis of your business needs. These cloud environments are, the public cloud, which uses external cloud infrastructure in a multi-tenant environment; the private cloud, which is a single-tenant cloud environment that equips your business to meet unpredictable demands with speed, security, and flexibility; and the hybrid cloud, a combination of multiple clouds wrapped into one streamlined IT solution. Based on our award-winning and extensive experience, we recommend the most appropriate cloud service vendor for your business, choosing from market-leading partners like Microsoft Azure and Amazon Web Services. We can also advise on virtual machine rightsizing, networking, storage, automation and Software as a Service (SaaS) that is best suited to maximise your business growth over time. The Missing Link's comprehensive recommendations will take into account data sovereignty, compliance and regulatory issues, as well as your organisation's risk tolerance. Our security team will ensure your cloud services and infrastructure deliver a future-ready solution that guarantees flexibility, reliability, performance and security over the long term.
     

  • Why choose The Missing Link to be your partner in cloud?

    The Missing Link is an established, Australian-based organisation that can provide your business with cloud services in Sydney or around the rest of the country. When you partner with our team, your users will be able to access our expertise as time goes by, ensuring your cloud-based needs are met, and you maximise your investment in the cloud. With an extensive range of clients and hands-on experience in the field, The Missing Link is your ideal partner for your IT needs. With an expert leadership team, an inclusive culture and great career opportunities, we’re equipped to provide you with all of the tools you need in the modern IT space. In addition to cloud services and backup, we offer an extensive range of other IT support and services, including Managed Networks, Hardware and Software, IT Procurement, Managed IT Services and, Consulting Services.

    So when you’re looking to get serious about leveraging cloud solutions for your business, get in touch with the team at The Missing Link.

Perfect Partner Experience

We worked with The Missing Link on an IT infrastructure refresh during the COVID-19 lockdown, and while this made for a steep learning curve from our end, The Missing Link went out of their way to deliver the project on time and on budget. They took the time to discuss their recommended hardware, software and infrastructure design, to ensure it was what we needed. Their team provided us with clear and detailed documentation for implementation, and it was reassuring to know they were always available if we had any issues. As we evolve the environment to meet our changing needs, I would happily recommend them and engage them again for other projects.

Eric Chang | IT Manager, Unified Incentives