Security Operations Centre.

A SOC is an outcome-driven team that provides both proactive and reactive support to incidents and threats to its customers. Attackers (nation-state, criminal, hacktivists, insiders) are all motivated by different targets/objectives. At The Missing Link, our certified security operations centre takes responsibility for protecting people, processes and technology from the threat of these hackers. We offer strategic planning for multi-cloud security, tactical day-to-day security monitoring and threat intelligence. Importantly, our SOC team works around the clock, assuring you of a rapid incident response. As an ISO27001 approved organisation, our security operations centre follows Information Security best practices.

The security posture of a business is critical to its stability and viability. At The Missing Link, we have award-winning security analysts working 24/7 to monitor, assess and defend people, processes and technology from the threat of malware and hackers. Working in partnership with your organisation, our team can assess your entire environment and advise, implement or consult with you on the best strategy to ensure your business is strong and resilient to hacking, phishing and more. From strategic planning to tactical day-to-day security monitoring and threat intelligence, our security service works around the clock to deter, detect and respond to potential threats.

Attackers are motivated by different objectives and continuously work to break down their target’s security posture. A single email received or a link inadvertently opened may be the incident that exposes your business to a breach. The consequences may include leaked data, lost trust, or stolen money and could destroy your reputation or even your business. The Missing Link’s Security Operations Centre (SOC) can help you understand your potential attackers and what you need to do to strengthen your defences in a targeted manner by encompassing technology, people and process.

SOC stands for Security Operations Centre, which is an operations centre staffed by experienced security specialists. SIEM stands for Security Incident Event Management and is a software solution that constantly collects and analyses data related to the security of your network. SIEM is the system that highlights potential threats and unusual events; SOC is the centre that is home to the security team which examines all of the alerts raised by the SIEM system. Depending on the nature of each alert, security team members may decide to escalate it or flag it as a false positive.

The team responsible for our security operations in Australia and the UK uses the data produced and analysed by the SIEM to identify risks and respond to threats. Every member of the team is an experienced security analyst who has spent many years studying network data and creating effective solutions to mitigate external threats. In addition to analysing SIEM alerts and dealing with threats, our team will produce detailed reports of all activities for you to review. These reports will summarise all security events, including both false positives and genuine threats that were dealt with in real-time. Because our Security Operations Centre solutions include 24/7 monitoring of network security data, you know that your systems are being protected at all times by qualified security experts.