Rising inflation, stalling wage growth, increasing pressure on the cost of living, and skills shortages are all current challenges affecting businesses today
But what if I told you technology might hold the answer?
Robotic Process Automation (RPA) is a solution that can help you outstep these challenges and ensure that your organisation has the resources to deliver on its strategy with productivity growth.
Global investment in digital workers (aka software robots), developed using RPA, has been growing at an astonishing rate. You could be next in line to experience the difference it makes as it augments your existing workforce.
Steps you can take to build your future digital workforce
As with any new technology, introducing RPA in your organisation can seem a complex process with a lot to consider. While exploring automation can seem an enormous task, you don’t need a huge headcount, in-house expertise, or even a mountain of cash to get started.
So, what do you need? Here are my top three tips for understanding how you can get the most out of your RPA journey.
1. Learn what’s possible for RPA in your organisation and create a vision
As RPA implementation grows across Australia, you want to ensure your team has the necessary knowledge to thrive when you take the leap. The first step is to understand the potential of RPA within the context of your team or organisation.
Once you learn what RPA is and what can be automated, you can begin generating ideas about how the technology can streamline your operations. You will also be able to create an overall vision to shape your plan. Do you want to use RPA to help you scale more quickly? What about completing long processes faster, or improving your customer experience?
Awareness Training will help identify what is possible, and how you can achieve your ultimate vision within these possibilities. Select a reputable provider to arm you with the best knowledge possible.
2. Identify the best processes to automate for your goals
Next up in your RPA journey is choosing the most suitable processes to automate using RPA. Typically, processes/tasks primed for RPA are:
- Based on rules,
- Manual and repetitive,
- Involve copious amounts of data,
- Prone to inaccuracy or errors, and
- Completed electronically.
If a task fits within these guidelines, you are likely to see a fast return on investment achieved through saved time, reduced costs, and improved customer and employee experience. Even within these parameters, there is a vast array of tasks ready and waiting to be streamlined. The biggest challenge is selecting which you want to automate first!
3. Engage your team and stakeholders in the process
When it comes to implementing RPA, the power of collaboration cannot be understated. It is important to get support and buy-in from leadership and every stakeholder involved in the project for maximum uptake.
This step is particularly important when setting ROI goals and expectations and outlining roles and responsibilities (including governance) once the solution is in place. When you emphasise teamwork and collaboration correctly, you will ensure you have the people and resources in place to drive your strategy well after your first project.
Automation is within reach for your business – all you need to do is seize the opportunity. We have a proven delivery model for successful RPA implementation.
Contact us to engage experts ready to transform the productivity of your HR department.
