I’ve been immersed in technology for as long as I can remember. As a kid, I would get my hands on as many hand-me-down gadgets as I could and try to work out what made them tick. Later, tech became a creative outlet, and I spent time shooting and editing surf films, making beats, and DJing anywhere that would have me.
Working in IT since I was 18, I've learned the key to delivering great technical outcomes is a client-focused approach, based on mutual respect, clear communication, and accountability.
As Service Delivery Manager I ensure our client's business goals, risk profile, and company culture are understood and baked into the DNA of our service. I work closely with clients to maximise service performance, manage risk and develop their IT strategy. When incidents occur, I ensure we’re communicating early and often, and quickly mitigating any impact to their business.
In my downtime, I like exploring the world (or Sydney) with my wife, Steph. You might also find me listening to a podcast or an audiobook, usually while tinkering with my espresso machine in search of the perfect brew, or cooking something YouTube has sent my way. If I'm feeling inspired, I might dust off my Technics 1210 turntables or Roland Juno Synth, but I mostly just like looking at them.
