IT Support Services & Solutions.

As your business grows and technology continues to evolve, it can be challenging to manage your IT and infrastructure. At The Missing Link, we have a highly responsive, well-trained Service Desk to assist you in all areas of technical support across your cloud and on-premises systems.

With a 24/7 Service Desk, you can run your business any time, day or night, knowing your technology is up to date and running smoothly.

Whatever your needs are, we have the expertise across the entire IT landscape where you need it most. 

The Missing Link understands the challenges of finding the right skills for the right project while managing deadlines and project deliverables. Our Staff Augmentation offering is a flexible outsourcing strategy that enables you to extend your IT team on either a short or long-term basis - bridging the gap between demand and supply of skilled IT specialists.

To deliver this, we take on the role of sourcing, onboarding and managing tailored and tested technical resources to ensure your project is delivered successfully. That being said, it’s not just about putting a contractor in place to get the job done; we take the time to understand your business objectives, team extension challenges, requirements and expectations.

Staff augmentation offers flexibility, scalability and access to our unique talent pool without the commitment and overheads of full-time employees.

Are you looking to scale your in-house IT team? Chat to our expert consultants to find out if staff augmentation is right for you.

With over 23 years of experience, we have the expertise across the entire IT landscape where you need it most. Our services are highly flexible and can be purchased in pre-paid hour bundles to be used wherever you need them. Pre-paid Hours can be used for basic IT support, troubleshooting, network support through to more complex server projects. Our team will be an extension of your team for those times when you need it most.

We offer our bundles in increments of 5, 10, 20 and 50 with built-in discounts, completely flexible and without an expiry date.

Prepaid Hours is a cost-effective and simple alternative to wanting ad-hoc IT support – get in touch with our specialists to discuss a unique package for your business requirements.