Backup and Recovery | The Missing Link

Peace of mind with dedicated backup and recovery

Disaster Recovery

Set in place a plan to prevent or minimise data loss and business disruption resulting from catastrophic events.

Backup

Know your data is there when you need it and prevent your business from losing essential data, client information, time and profit.

Cloud Backup

Back up files and data into the cloud. Protect your data with industry-standard encryption.

Know your data is safe with our business data backup & recovery solutions

Unique plans for your business that consider the needs of your systems and business

Protect your data and your client’s data. Enjoy the peace of mind that any downtime is minimised and doesn’t compromise business continuity or financial operations.

Enjoy business continuity

One of the biggest challenges in any business is how to maximise profit and productivity. Any potential downtime or lost income due to your data being compromised can really set the cat among the pigeons.

Therefore, recovery plans and continuity strategies are critical for your business. When a disaster strikes, you want to be in control of the situation and not scrambling to find solutions that could lead to costly mistakes and forced decisions.

Typically, disaster recovery plans are used in the event of IT failure, a data breach, a power outage, or human error. Continuity plans are needed when your entire business (including your premises) is compromised. If your business is not prepared for a disaster, you risk losing data, profits, reputation, and clients.

Implement a tailored recovery plan

Our data protection solutions are ideal for clients that want to achieve information resiliency and 24/7 operational recovery across data assets.

Our plans are reliable and have been tested before the disaster strikes. We also offer backup across multiple platforms and clouds to ensure your data is protected to the highest degree.

We can assess your current solution or undertake a complete backup; scope what is important to you, and deliver a risk assessment, recommendations, solution size & pricing estimate based on consumption.

Your partner in backup and recovery services

If the thought of losing valuable business data leaves you feeling cold, you’re not alone! At The Missing Link, we make sure that businesses just like yours are prepared to weather any storm, hardware failure, ransomware or human error.

FAQs

What is backup and disaster recovery?

Backup strategies refer to the steps taken to save important data and business information. Disaster recovery is the process taken to recover your lost data. These strategies complement each other and allow you to run a business with the peace of mind that your vital business data will not be lost forever if there is a hardware failure, human error or ransomware attack.
Why do you need a backup recovery service or plan?

Investing in effective data backup solutions is critical for any modern business. You need to be prepared for the worst. Whether it’s a hack, a virus or even a simple user error that deletes your data, it’s essential to have forms of data recovery solutions in place to ensure that you won’t be stuck without critical information. Here at The Missing Link, we work with you to ensure that if the worst strikes, then you’ll have the tools you need to recover as quickly as possible.
How does backup and recovery work?

Every modern workplace has its own subtle differences and quirks — that’s why we work closely with you to develop data backup solutions and disaster recovery plans that suit your specific needs. You have to be able to protect data for both yourself and your client. And with the right support, you can enjoy peace of mind — any downtime will be minimised and won’t compromise your business continuity or financial operations.

Once we identify the critical parts of your business that are managed on your computer systems, we look to secure the programs and essential data you need to continue operations if disaster strikes. Then we set up on-premise or cloud-based backup and disaster recovery tailored to your business. Once the strategy has been tested and any improvements made, the plan can then be activated, while continuous testing will occur.
How do you establish tailored data recovery solutions in the event of a disaster?

Our data protection solutions are ideal for clients that want to achieve information resiliency and 24/7 operational recovery across data assets. Our plans are reliable and have been tested before the disaster strikes. We also offer backup across multiple platforms and clouds to ensure your data is protected to the highest degree. We can assess your current solution or undertake a complete backup. We scope what is important to you, and deliver a risk assessment, recommendations, solution size and pricing estimate based on consumption.

If the thought of losing valuable business data leaves you feeling cold, you’re not alone! At The Missing Link, we make sure that businesses just like yours are prepared to weather any storm, hardware failure, ransomware or human error. If the worst-case scenario does occur, we’ll also be able to guide you through the recovery process too — we’re more than a provider; we’re a partner.

As an award-winning team with an extensive list of high-profile clients and partners, we’re uniquely equipped to assist you with your IT needs. Our leadership team are experts in the field, and we pride ourselves on our inclusive culture and great career opportunities. In addition to data recovery solutions and business continuity, we offer an extensive range of other IT support and services, including; Cloud Service and Solutions, Managed Networks, Hardware and Software, IT Procurement, Managed IT Services, and Consulting Services.
So there’s no more need to Google things like “Data recovery services near me” — if you need a partner who can work alongside you to provide the best possible outcomes, get in touch with the team at The Missing Link today. We’ll be able to talk you through the process and provide the best possible IT solutions for your needs.
What are the benefits of backup and recovery services?

Reduce Downtime – A simple, secure and reliable solution could save you from losing data, clients, reputation, time and even profit.
Recoverability – Ensure your data is safe, secure and accessible 24/7.
Cost savings – Modern backup and recovery methods are very cost-effective – and are certainly cheaper, quicker, and easier than trying to back-peddle if you don’t have the data backup plan in place when something goes wrong.
Compliance - Meet all regulatory and client compliance requirements with the correct processes, solutions and documentation.
Security - protect your data against ransomware attacks and ensure you have an offsite and secure copy of your data.
What is the difference between RTO and RPO?

Recovery Point Objective (RPO) refers to your businesses loss tolerance, the objective is expressed as a time measurement from the disaster to the most recent preceding backup. Essentially, it is a measure of how frequently your business takes backups. Recovery Time Objective (RTO) is the duration of downtime a business can tolerate without adversely impacting operations. In the event of a disaster, these objectives will depend on your approach to regular backups and data storage capabilities.
How do backup and recovery solutions ensure business continuity?

One of the biggest challenges in any business is how to maximise profit and productivity. Any potential downtime or lost income due to your data being compromised can really set the cat among the pigeons. If your business is not prepared for a disaster, you risk losing data, profits, reputation and clients.

Therefore, recovery plans and continuity strategies are critical for your business. When a disaster strikes, you want to be in control of the situation — not scrambling to find solutions that could lead to costly mistakes and forced decisions. Typically, disaster recovery plans are used in the event of IT failure, a data breach, a power outage, or human error. Continuity plans are needed when your entire business (including your premises) is compromised. At The Missing Link, we can provide both disaster recovery plans and continuity plans to help ensure that your business is always prepared, no matter the circumstances.

Perfect Partner Experience

We worked with The Missing Link on an IT infrastructure refresh during the COVID-19 lockdown, and while this made for a steep learning curve from our end, The Missing Link went out of their way to deliver the project on time and on budget. They took the time to discuss their recommended hardware, software and infrastructure design, to ensure it was what we needed. Their team provided us with clear and detailed documentation for implementation, and it was reassuring to know they were always available if we had any issues. As we evolve the environment to meet our changing needs, I would happily recommend them and engage them again for other projects.

Eric Chang | IT Manager, Unified Incentives

We've been using The Missing Link for over 8 years for projects and helpdesk support. We had issues in downtime in our stores so we approached The Missing Link to do a new network infrastructure project. For us, downtime is a big deal and we don't accept any in our stores. With The Missing Link we came up with a project that saw us reduce downtime. If a customer comes into a store and we can't service them because we are down, that's bad for our brand. We know that with zero downtime and The Missing Link on board that's not going to happen.

Chris Reid, Chief Information Officer, Hallenstein Glasson